Shipping Methods
We normally ship via Federal Express Ground to the US and via USPostal Service to Canada. We charge the quoted rate for your shipment to your address. A package going to residential addresses cost a little more than the same package going to a commercial (business) address. Schools are always considered residential addresses for some reason. FedEx will not ship to a P.O. box under any circumstances.
Fedex will sometimes drop off your package on your doorstep. If you don't trust your neighbors to leave the package for you, please call us and we can arrange for the shipment to "require signature". This way they won't deliver it to you at all unless you are there to sign for it. They will usually make 3 attempts to deliver before returning the package to us.
If you need us to expedite your shipment, you should call us at (866) 618-8461 (toll-free in US and Canada) to arrange it. Please be aware that expedited shipping is usually much more expensive than customers suspect.
Shipping internationally is expensive as well. The least expensive method is via the US Postal Service. They have "Flat-Rate Boxes" that ship anywhere in the world for a fraction of the cost of UPS or FedEx. The hitch is that the largest USPS Flat-Rate Box can only hold 11 pounds of alginate.
These Flat-Rate Boxes must be physically driven to our local post office. We must take the package into the post office, fill out the customs forms, and wait in line to mail your package. For this service, we charge an additional $5.00 on top of the "Flat-Rate" charge.
If you want a larger order than will fit in a Flat-Rate Box, we can send two or more of these boxes, or we can send your shipment via Air or Ocean Freight. It is generally more economical to ship via Air Freight until your order approaches 1.5 square meters in size. Please contact us for a freight quote on your large order. If you have a preferred carrier, let us know and we will contact them.
Asgard Studios.